Summary

As an extension of the PlainJoe team, the Account Manager’s primary role is to build, strengthen, and grow client relationships while helping to guide them through a project. They are the “glue” that binds PlainJoe to the client. They have a deep understanding of the client’s business, industry, customers, and/or pain points, and offer insights to the PJS team on how best to serve our client’s needs. They are the voice of the client within PJS.

Account Managers create order for the client. They offer reliable leadership, thoughtful creativity, and a consistency that breeds trust. They are responsible for helping guide clients through the overall process.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Serves as the primary client contact and connect them to the experts in the Studio when needed.
• Build relational equity with clients by getting to know them as humans.
• Act as the voice of the client to ensure PlainJoe teams understand your client’s priorities and values.
  • Reviews all internally developed deliverables to evaluate if they are appropriate for the client’s needs.
• Ensure client happiness/satisfaction through regular meetings, reporting, and checkpoints.
• Initiate follow-up on production work inside of the Studio on behalf of the client.
• Communicate effectively with clients, team members, consultants, and contractors.
• Lead up presentation when needed. Should set clear agendas for client meetings, ensure that the correct Studio experts participate in the meeting, and have a strong understanding of their project in order to guide discussions.
• Able to guide the client through the value engineering process and connect them with Studio experts to find appropriate solutions to scope/schedule/budget adjustments.
• Guides and assists the client in the selection process and contract review for engineers, design subconsultants and general contractors that will sign with the client directly.
• Coordinate and own the creation of programming documentation during the concept phase of a project.

Personal Qualities

To perform the job successfully, an individual should demonstrate these qualities:

• Acquires Information – Consults the appropriate resources to obtain information. Asks the right questions and knows who to go to for information.
• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner. Plays the role of devil’s advocate yet knows when and how to stand down graciously and accept a well-thought out decision. Embraces change.
• Creativity – Uses creativity appropriately to drive progress and encourages others to do the same; makes innovation a priority among team members; encourages reasonable risk taking.
• Critical Thinking – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Initiative – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked. Seeks increased responsibilities.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Pursues Self-Development – Demonstrates ambition and desire to move forward in his/her career; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities.
• Team Work – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Experience and Professional Qualifications

To perform the job successfully, an individual should have the following qualifications:

• Educational Experience:
  • Bachelor’s Degree
• Job Experience:
  • Minimum of 5 years of experience in a client facing role
  • Creative leadership skills preferred
  • Excellent listening, negotiation and presentation abilities
• Computer Skills:
  • Required:
    • Adobe
    • Microsoft Suite

Summary

As an extension of the PlainJoe team, the Architectural Account Manager’s primary role is to build, strengthen, and grow client relationships while helping to guide them through a project. They are the “glue” that binds PlainJoe to the client. They have a deep understanding of the client’s business, industry, customers, and/or pain points, and offer insights to the PJS team on how best to serve our client’s needs. They are the voice of the client within PJS.

Architectural Account Managers create order for the client. They offer reliable leadership, thoughtful creativity, and a consistency that breeds trust. They are responsible for helping guide clients through the overall architectural process.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Serves as the primary client contact and connect them to the experts in the Studio when needed.
• Build relational equity with clients by getting to know them as humans.
• Act as the voice of the client to ensure PlainJoe teams understand your client’s priorities and values.

• Reviews all internally developed deliverables to evaluate if they are appropriate for the client’s needs.

• Ensure client happiness/satisfaction through regular meetings, reporting, and checkpoints.
• Initiate follow-up on production work inside of the Studio on behalf of the client.
• Communicate effectively with clients, team members, consultants, and contractors.
• Lead up presentation when needed. Should set clear agendas for client meetings, ensure that the correct Studio experts participate in the meeting, and have a strong understanding of their project in order to guide discussions.
• Able to guide the client through the value engineering process and connect them with Studio experts to find appropriate solutions to scope/schedule/budget adjustments.
• Guides and assists the client in the selection process and contract review for engineers, design subconsultants and general contractors that will sign with the client directly.
• Coordinate and own the creation of programming documentation during the concept phase of a project.

Personal Qualities

To perform the job successfully, an individual should demonstrate these qualities:

• Acquires Information – Consults the appropriate resources to obtain information. Asks the right questions and knows who to go to for information.
• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner. Plays the role of devil’s advocate yet knows when and how to stand down graciously and accept a well-thought out decision. Embraces change.
• Creativity – Uses creativity appropriately to drive progress and encourages others to do the same; makes innovation a priority among team members; encourages reasonable risk taking.
• Critical Thinking – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Initiative – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked. Seeks increased responsibilities.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Pursues Self-Development – Demonstrates ambition and desire to move forward in his/her career; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities.
• Team Work – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Experience and Professional Qualifications

To perform the job successfully, an individual should have the following qualifications:

• Educational Experience:
  • Bachelor’s Degree
• Job Experience:

• Minimum of 5 years of experience at architecture firm.
• Construction Administration experience highly preferred.

• Computer Skills:
  • Required:
    • Adobe
    • Microsoft Suite
  • Preferred:
    • Revit
    • Sketchup
    • AutoCAD

Looking for freelance designers, illustrators, or 3D artists interested in assisting the Spatial Storytelling team on a per project/part-time basis. Depending on their skill set and experience, would work off loose design direction and/or established graphic assets to help develop project assets.

All work can be completed remotely and Contractor must have their own system and software licenses.

Potential Work Types

• Create final print files for production.
• Assemble Graphics & Theming packages.
• Develop concept sketches/Photoshop overlays/3D renderings.
• Build out print ready graphics from provided sketches and design comps.
• Create Graphic & Theming comps based on design direction.
• Plan design concepts and direction based upon provided client information.

Experience and Qualifications

• Desired Design Skills: (one or more of the following)
  • Graphic Design
  • Illustration
  • 3D Modeling
  • Print Production
• Desired Computer Skills: (multiple preferred)
  • Adobe Illustrator
  • Adobe Photoshop
  • Corel Draw
  • SketchUp
  • Revit

Summary

Assists the Spatial Storytelling team by generating and updating 3D spatial models.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Create project site models based on site/floor plans
• Model theming and signage assets based on artistic direction provided (with or without concept art)
• Generate documentation of theming and signage assets for client approval and fabrication
• Prep scenes for final rendering
• Provides graphic support for all aspects of the design process

Personal Qualities

• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner.
• Positive – Uses creativity and a glass half-full posture to drive progress and encourages others to do the same.
• Critical Thinker – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Strategically Creative – creates based on gut, but also an ability to build a solid rationale and narrative to solve design challenges.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Resourceful – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others.
• Team Builder – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Experience & Professional Qualifications

To perform the job successfully, an individual should have the following qualifications:

• Strong understanding of SketchUp and working in scale
• Additional Computer Skills (desired but not required)
  • Revit
  • Unity
  • Adobe Creative Suite
  • AutoCAD