Summary

As an extension of the PlainJoe team, the Account Manager’s primary role is to build, strengthen, and grow client relationships while helping to guide them through a project. They are the “glue” that binds PlainJoe to the client. They have a deep understanding of the client’s business, industry, customers, and/or pain points, and offer insights to the PJS team on how best to serve our client’s needs. They are the voice of the client within PJS.

Account Managers create order for the client. They offer reliable leadership, thoughtful creativity, and a consistency that breeds trust. They are responsible for helping guide clients through the overall process.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Serves as the primary client contact and connect them to the experts in the Studio when needed.
• Build relational equity with clients by getting to know them as humans.
• Act as the voice of the client to ensure PlainJoe teams understand your client’s priorities and values.
  • Reviews all internally developed deliverables to evaluate if they are appropriate for the client’s needs.
• Ensure client happiness/satisfaction through regular meetings, reporting, and checkpoints.
• Initiate follow-up on production work inside of the Studio on behalf of the client.
• Communicate effectively with clients, team members, consultants, and contractors.
• Lead up presentation when needed. Should set clear agendas for client meetings, ensure that the correct Studio experts participate in the meeting, and have a strong understanding of their project in order to guide discussions.
• Able to guide the client through the value engineering process and connect them with Studio experts to find appropriate solutions to scope/schedule/budget adjustments.
• Guides and assists the client in the selection process and contract review for engineers, design subconsultants and general contractors that will sign with the client directly.
• Coordinate and own the creation of programming documentation during the concept phase of a project.

Personal Qualities

To perform the job successfully, an individual should demonstrate these qualities:

• Acquires Information – Consults the appropriate resources to obtain information. Asks the right questions and knows who to go to for information.
• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner. Plays the role of devil’s advocate yet knows when and how to stand down graciously and accept a well-thought out decision. Embraces change.
• Creativity – Uses creativity appropriately to drive progress and encourages others to do the same; makes innovation a priority among team members; encourages reasonable risk taking.
• Critical Thinking – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Initiative – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked. Seeks increased responsibilities.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Pursues Self-Development – Demonstrates ambition and desire to move forward in his/her career; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities.
• Team Work – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Experience and Professional Qualifications

To perform the job successfully, an individual should have the following qualifications:

• Educational Experience:
  • Bachelor’s Degree
• Job Experience:
  • Minimum of 5 years of experience in a client facing role
  • Creative leadership skills preferred
  • Excellent listening, negotiation and presentation abilities
• Computer Skills:
  • Required:
    • Adobe
    • Microsoft Suite

Summary

As an extension of the PlainJoe team, the Architectural Account Manager’s primary role is to build, strengthen, and grow client relationships while helping to guide them through a project. They are the “glue” that binds PlainJoe to the client. They have a deep understanding of the client’s business, industry, customers, and/or pain points, and offer insights to the PJS team on how best to serve our client’s needs. They are the voice of the client within PJS.

Architectural Account Managers create order for the client. They offer reliable leadership, thoughtful creativity, and a consistency that breeds trust. They are responsible for helping guide clients through the overall architectural process.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Serves as the primary client contact and connect them to the experts in the Studio when needed.
• Build relational equity with clients by getting to know them as humans.
• Act as the voice of the client to ensure PlainJoe teams understand your client’s priorities and values.

• Reviews all internally developed deliverables to evaluate if they are appropriate for the client’s needs.

• Ensure client happiness/satisfaction through regular meetings, reporting, and checkpoints.
• Initiate follow-up on production work inside of the Studio on behalf of the client.
• Communicate effectively with clients, team members, consultants, and contractors.
• Lead up presentation when needed. Should set clear agendas for client meetings, ensure that the correct Studio experts participate in the meeting, and have a strong understanding of their project in order to guide discussions.
• Able to guide the client through the value engineering process and connect them with Studio experts to find appropriate solutions to scope/schedule/budget adjustments.
• Guides and assists the client in the selection process and contract review for engineers, design subconsultants and general contractors that will sign with the client directly.
• Coordinate and own the creation of programming documentation during the concept phase of a project.

Personal Qualities

To perform the job successfully, an individual should demonstrate these qualities:

• Acquires Information – Consults the appropriate resources to obtain information. Asks the right questions and knows who to go to for information.
• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner. Plays the role of devil’s advocate yet knows when and how to stand down graciously and accept a well-thought out decision. Embraces change.
• Creativity – Uses creativity appropriately to drive progress and encourages others to do the same; makes innovation a priority among team members; encourages reasonable risk taking.
• Critical Thinking – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Initiative – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked. Seeks increased responsibilities.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Pursues Self-Development – Demonstrates ambition and desire to move forward in his/her career; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities.
• Team Work – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Experience and Professional Qualifications

To perform the job successfully, an individual should have the following qualifications:

• Educational Experience:
  • Bachelor’s Degree
• Job Experience:

• Minimum of 5 years of experience at architecture firm.
• Construction Administration experience highly preferred.

• Computer Skills:
  • Required:
    • Adobe
    • Microsoft Suite
  • Preferred:
    • Revit
    • Sketchup
    • AutoCAD

Looking for freelance designers, illustrators, or 3D artists interested in assisting the Spatial Storytelling team on a per project/part-time basis. Depending on their skill set and experience, would work off loose design direction and/or established graphic assets to help develop project assets.

All work can be completed remotely and Contractor must have their own system and software licenses.

Potential Work Types

• Create final print files for production.
• Assemble Graphics & Theming packages.
• Develop concept sketches/Photoshop overlays/3D renderings.
• Build out print ready graphics from provided sketches and design comps.
• Create Graphic & Theming comps based on design direction.
• Plan design concepts and direction based upon provided client information.

Experience and Qualifications

• Desired Design Skills: (one or more of the following)
  • Graphic Design
  • Illustration
  • 3D Modeling
  • Print Production
• Desired Computer Skills: (multiple preferred)
  • Adobe Illustrator
  • Adobe Photoshop
  • Corel Draw
  • SketchUp
  • Revit

Summary

Assists the Spatial Storytelling team by generating and updating 3D spatial models.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Create project site models based on site/floor plans
• Model theming and signage assets based on artistic direction provided (with or without concept art)
• Generate documentation of theming and signage assets for client approval and fabrication
• Prep scenes for final rendering
• Provides graphic support for all aspects of the design process

Personal Qualities

• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner.
• Positive – Uses creativity and a glass half-full posture to drive progress and encourages others to do the same.
• Critical Thinker – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Strategically Creative – creates based on gut, but also an ability to build a solid rationale and narrative to solve design challenges.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Resourceful – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others.
• Team Builder – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Experience & Professional Qualifications

To perform the job successfully, an individual should have the following qualifications:

• Strong understanding of SketchUp and working in scale
• Additional Computer Skills (desired but not required)
  • Revit
  • Unity
  • Adobe Creative Suite
  • AutoCAD

Summary

As an extension of the PlainJoe team, the Account Manager creates order for the client. They offer reliable leadership, thoughtful creativity, and a consistency that breeds trust. They are responsible for helping guide clients through the overall architectural process. They are the “glue” that binds PlainJoe to the client. They aid in all aspects of architectural design projects, coordinating with PJS Producers on architectural project specifics, and helping guide clients through the overall architectural development process. They are the voice of the client within PJS.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Build relational equity with clients by getting to know them as humans.
• Serves as the primary client contact and connect them to the experts in the Studio when needed.
• Communicating effectively with clients, team members, consultants, and contractors.
• Lead presentations when needed. Set clear agendas for client meetings, ensure that the correct Studio experts participate in the meeting, and have a strong understanding of their project in order to guide discussions.
• Act as the voice of the client to ensure PlainJoe teams understand your client’s priorities and values.
• Reviews all internally developed deliverables to evaluate if they are appropriate for the client’s needs.
• Able to guide the client through the value engineering process and connect them with Studio experts to find appropriate solutions to scope/schedule/budget adjustments.
• Able to review project design and assure adherence to Client needs.
• Strong knowledge of architectural and interior design disciplines to evaluate design work.
• Construction administration knowledge and the ability to guide a Client through the process.
• Knowledgeable enough to advise clients during the entitlement process.
• Participate in the value engineering process.
• Guiding/assisting the client in the selection process and contract review for any subcontracts with engineers, design subconsultants and General Contractors that need to be hired.
• Lead regular project meetings with the Owner and subconsultants.

Personal Qualities

• Acquires Information – Consults the appropriate resources to obtain information. Asks the right questions and knows who to go to for information.
• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner. Plays the role of devil’s advocate yet knows when and how to stand down graciously and accept a well-thought out decision. Embraces change.
• Creativity – Uses creativity appropriately to drive progress and encourages others to do the same; makes innovation a priority among team members; encourages reasonable risk taking.
• Critical Thinking – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Initiative – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked. Seeks increased responsibilities.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Pursues Self-Development – Demonstrates ambition and desire to move forward in his/her career; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities.
• Team Work – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.
• Leadership – Able to laterally lead a mixed team of creatives and administration along a of success based on the clients goals/needs.

Experience & Professional Qualifications

To perform the job successfully, an individual should have the following qualifications:

• Educational Experience:
  • Bachelor’s Degree
• Job Experience:
  • Minimum of 5 years of experience at architecture firm.
  • Construction Administration experience highly preferred.
• Computer Skills:
  • Required:
    • Adobe
    • Microsoft Suite
  • Preferred:
    • Revit
    • Sketchup
    • AutoCAD

Summary

The Story Developer position creatively and strategically tells our Company’s story inside and out in three primary ways: Story Curation, Inside Storytelling and Outside Storytelling.

Story Curation

As a story curator it will be your duty to organize, select and refine all social realms within the company. This includes understanding and structuring a client tier system. The Story Developer will need to know which clients float to the top as long time partners who deserve to be recognized and which ones are new friends to whom we must work to foster relationships with.

Outside Storytelling

As the Story Developer, you will help guide our storytelling strategy across multiple social media platforms and manage the day-to-day execution to bring our social goals to fruition. This involves traveling to select installations to not only capture photos for social media pages, but also to capture the stories of what we are building from the people who originated the idea.

Inside Storytelling

Once the stories have been captured from the installation site, they must be shared internally with the company in monthly meetings.

Sharing stories internally additionally includes the hosting of guests and prospective employees at Disneyland and Downtown Disney as they come to learn more about our own story and who we are.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Create engaging text, image and video content.
• Design posts to sustain readers’ curiosity and create buzz around projects.
• Measure web traffic and monitor SEO.
• Stay up to date with changes in all social platforms ensuring maximum effectiveness.
• Facilitate online conversations and respond to queries
• Develop an optimal posting schedule, considering web traffic and customer engagement metrics.
• Oversee social media accounts’ layouts.
• Suggest new ways to attract prospective customers.
• Capture client stories to be told internally, celebrating stories in monthly meetings.
• Prioritize customers into management tier system.
• Must be able willing to travel to installations sites for social media updates.
• Develop and foster client relations (ex. birthdays, grand openings, holidays, etc.)
• Inform clients and guests of the company- why we exist, and what we do in a professional and comfortable way.

Requirements

To perform the job successfully, an individual should have the following skills:

• Proven work experience as a Social Media Coordinator.
• Expertise in multiple social media platforms.
• In-depth knowledge of SEO, keyword research and Google Analytics.
• Ability to deliver creative content (text, image and video).
• Familiarity with online marketing strategies and marketing channels.
• Ability to grasp future trends in digital technologies and act proactively.
• Excellent communication and writing skills.
• Multitasking and analytical skills.
• Creative mindset.
• Excellent travel ability.

Personal Qualities

To perform the job successfully, an individual should demonstrate these qualities:

• Acquires Information – Consults the appropriate resources to obtain information. Asks the right questions and knows who to go to for information.
• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner.
• Creativity – Uses creativity appropriately to drive progress and encourages others to do the same.
• Critical Thinking – Able to assess a problem or situation using effective logic. Able to approach problems from different perspectives.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Resourcefulness – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others.
• Team Work – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Summary:

As an extension of the PlainJoe team, the Director of Project Delivery’s primary role is to oversee and direct multiple development and construction projects from conception to completion.

Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned:

• Lead Development, Design and Construction Management activities for over a dozen destination real estate / campus development projects nationwide
• Establish initial project budget, scope and schedule alongside client, funding partners and design team.
• Serve as liason between multiple stakeholders including public agencies, ownership, development partners, design and construction team.
• Critical Path / Schedule Management of multiple development projects
• Procure development team members including engineers, preconstruction cost estimating and negotiated bid General Contractors
• Facilitate preconstruction cost estimating and value engineering services
• Constructability review of construction documentation / specifications

Personal Qualities

To perform the job successfully, an individual should demonstrate these qualities:

• Acquires Information – Consults the appropriate resources to obtain information. Asks the right questions and knows who to go to forinformation.
• Adapts to Change – Accepts and adapts to change in a professionally appropriate and thoughtful manner. Plays the role of devil’s advocate yet knows when and how to stand down graciously and accept a well-thought out decision. Embraces change.
• Creativity – Uses creativity appropriately to drive progress and encourages others to do the same; makes innovation a priority among teammembers; encourages reasonable risk taking.
• Critical Thinking – Able to assess a problem or situation using effective logic.Able to approach problems from different perspectives.
• Initiative – Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked. Seeks increased responsibilities.
• Manages Time – Accurately estimates the time required to complete actions and activities; adheres to schedules and timetables; sensitive to the use of other people’s time.
• Pursues Self-Development – Demonstrates ambition and desire to move forward in his/her career; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities.
• Team Work – Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.

Experience and Professional Qualifications:

To perform the job successfully, an individual should have the following qualifications:

• Bachelor’s Degree in Architecture, Engineering, or Construction Management from accredited 4-year institution
• 10+ Years of professional commercial and / or institutional construction management experience
• Proven relational, financial, and process leadership experience
• Passionate about client satisfaction, team development, and process improvement
• Excellent organizational, communication, facilitation, crisis management and negotiation skills

Summary:

From the point of contract conception, the Producer plays a critical role in every project; being the tether that holds both internal and external teams together. As an internal team leader, a Producer champions collaboration, internal processes and most importantly, management of the scope, schedule and budget. The Producer will work closely with Principals, Directors, and Strategists, pulling all of them in at the right time to promote divergent/creative thinking ensuring a successful project. Holding the keys of the scope, schedule and budget, it is up to the Producer to make sure a project reaches the finish line within its respective parameters. This requires the Producer to be the PlainJoe advocate, understanding that at times it requires a healthy push back on clients and internal teams when projects start to scope creep. As an external team leader, a Producer is the main point of contact for all their vendors and contractors, making sure that there are always open and clear lines of communication. It’s through this communication that expectations are set and met, which lay the foundation for a successful project. Relationship is the backbone of PlainJoe Studios and a successful Producer isn’t afraid to pick up the phone to connect with their project team. Whether it’s weekly updates on a project or checking up on an invoice, it’s the constant sprint towards clarity and setting proper expectations that will push a project toward a successful close. Associate Producers will be the Producer’s right hand man (or woman); working closely together to coordinate all internal efforts. The true mark of a great Producer is their ability to problem solve and make decisions. There may not always be a clear way or answer, but it’s the responsibility of the Producer to constantly be on the hunt to find one.

Duties and Responsibilities

A Producer should be the champion of 4 major areas: clarity, collaboration, careful attention and closing well.
Clarity

• Facilitates contract reviews with internal team through a robust kickoff when a contract is executed
• Works closely with the Accounts team to make sure they’re working in tandem to meet the clients
  needs with in the project parameters
• Uses sound judgement in all project communication and ensures that Principals, Directors and
  Strategist are up to date on project activities

Collaboration

• Sets up various project check-ins with internal team members
• Works closely with the Associate Producer to complete all administrative tasks associated with a
  project
• Meets with Director of Production to review project status and discuss potential project roadblocks
  Careful Attention
• Follows internal processes and keeps quality assurance docs up to date
• Ensures that a quality product/service is delivered by facilitating design reviews
• Replies to team communication in a timely manner

Closing Well

• Drives projects to final stages of completion by keeping the team on track
• Keeps updated project budgets and timelines
• Creates robust reports on the conclusion of a project for team review
• Facilitates project reviews on project completion to help indicate
  wins and areas of improvement

Qualities we are looking for in a Producer

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical – Creatively problem solves both internal and external issues/situations.
• Project Management – Coordinates projects; Communicates changes and progress; Completes projects
  on time and budget; Manages project team activities.
• Customer Service – Responds promptly to customer needs; Manages client expectations; Responds to
  requests for service and assistance; Meets commitments.
• Teamwork – Balances team and individual responsibilities; Contributes to building a positive team spirit;
  Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to
  succeed; Recognizes accomplishments of other team members.
• Initiative – Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of
  opportunities.
• Flexibility – Can adapt to changing studio and client priorities.

Qualifications for Producer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience: Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. At least 4 years holding position of Producer/Project Manager or in role performing project management-type duties.

Communication Ability:
Ability to effectively communicate with customers, clients, and other employees of PlainJoe. Computer Skills: To perform this job successfully an individual should have a working knowledge of the Office Suite, Design, and Project Management software.